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Frequently asked questions
Glossary of common terms
General
Sellers and landlords
Buyers and tenants
Glossary of common terms
Downpayment
Deposit
Proof of Ownership Documents
Brokerage Agreement
Lease Agreement
General
What do you mean by 24/7 availability?
What's included in the online presentation?
What does the online agent do?
How does an online agent lead the negotiations?
Why is an online agent better than a traditional real estate agent?
Why can't the agent be present at the viewings?
Sellers and landlords
How exactly will an online agent sell/lease my property?
What do online agents do, since they are not present at the viewings?
What's included in the cost of your service?
Are there any hidden costs?
How will I have control of the sale/lease process?
Why should I choose the online agency instead of a traditional one?
How much time do you need to set up a real estate online presentation?
How long will you advertise my property?
What if I change my mind and decide not to sell the property?
Will you help me to estimate the price of my property?
How many people will see my property?
Can I give suggestions for my property presentation?
Who writes the property description?
Can I add another photo of my property?
I want to advertise my property for sale, but I also want to rent it for a while. Can I advertise my property in both categories?
I have been trying to sell my property for a quite a while. How can you help me?
I've already signed up to advertise with another agency. May I advertise with you too?
Can I continue to self-advertise my property?
The viewing does not fit my schedule. Can I change it?
The apartment is in the process of legalization. Can I sell it via your company?
How much does it cost to certify the Agreement before a notary public?
Which taxes should I pay upon selling the property?
Buyers and tenants
How can it be that you sell/lease properties without commission?
Who can I talk to for more information about the property?
I can't find the apartment I like. What now?
Why do I need to verify my account?
Is my data safe?
Why do I need to register?
How do I register?
I bought an apartment, certified the agreement, and paid the agreed price. What should I do next?
I would like to buy an apartment through a housing loan. What should I do?
In which case do I have a right to a tax exemption upon buying an apartment?
What is clausula intabulandi and why do I need it?
At which point are utility bills transferred in my name after buying an apartment?
Can I rent an apartment without an agreement?
I rented an apartment I found on your website. The lessor does not respect the contractual provisions. Who should I contact for protection?
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Cost information
City Expert gives you the most favorable conditions on the market. We are completely free for buyers and tenants and have the lowest commission on the market. Here you can see our prices.
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